Two Girls Tech Solutions

Thank you for shopping with Two Girls Tech Solutions. We are committed to providing quality products and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Returns

You may return products purchased from Two Girls Tech Solutions under the following conditions:

  • The product must be unused, in the same condition as received, and in the original packaging.
  • The return request must be initiated within 30 days from the date of delivery.
  • Certain products, such as software, digital downloads, or customized items, may not be eligible for return unless they are defective.

2. How to Initiate a Return

To start the return process, please follow these steps:

  1. Contact our customer service team at info@2girlstech.com with your order details and reason for the return.
  2. Our team will review your request and provide further instructions, including a Return Authorization Number (RAN).
  3. Pack the item securely and include the original receipt or proof of purchase.

3. Return Shipping

  • Customers are responsible for return shipping costs unless the product was damaged, defective, or incorrect.
  • We recommend using a trackable shipping method to ensure the return reaches us safely.

4. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 7-10 business days and credited to the original payment method.
  • Shipping charges are non-refundable unless the return is due to our error.

5. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact our customer service team to arrange a replacement.

6. Non-Returnable Items

The following items are not eligible for return:

  • Downloadable software and digital products.
  • Products marked as final sale or clearance.
  • Customized or personalized items unless defective.

7. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days of delivery. Provide detailed information, including photos, to expedite the resolution process.

8. Contact Information

For any questions or assistance, please contact us:

  • Company Name: Two Girls Tech Solutions
  • Email: info@2girlstech.com
  • Address: 32 Holly PL Edison, NJ 08817